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Feature:

Bridging the Generation Gap: How to Get Radio Babies, Boomers, Gen Xers and Gen Yers to Work Together and Achieve More

  

Feature Contents

1. Dear Workforce: Indirect Cost of Turnover?
How to quantify line items such as interview costs, lost client relationship costs, customer service costs and training costs.

2. Recalibrating Turnover-Cost Calculators
Turnover can produce substantial savings in employee benefit programs.

3. The Cost of Turnover
A worksheet for use in calculating what turnover costs. It includes direct costs, such as the cost of background checks, as well as indirect costs, such as lost productivity.


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Bridging the Generation Gap: How to Get Radio Babies, Boomers, Gen Xers and Gen Yers to Work Together and Achieve More


Worksheet: calculating turnover costs


Worksheet: Calculating Turnover Costs

Turnover Ratio: The number of employees who left, divided by the average number employed per year.
Separation Costs
Interviewer’s time (hours spent x hourly rate*) $
Terminated employee’s time (while on payroll: hours spent x hourly rate) $
HR administrative functions (terminated paperwork: hours spent x hourly rate)
Separation pay
Total separation costs
*Include benefits in the hourly rate.
   
Replacement Costs
Advertising $
Internal communications (development time x hourly rate) $
Interview time (hours spent x hourly rate for interviewer) $
Administrative functions (typing, copying: hours spent x hourly rate) $
Applicant testing (such as validated aptitude tests) $
Applicant travel expenses $
Applicant relocation expenses $
Total replacement costs $
   
Training Cost
Employee workbooks (printing + time for development x hourly rate) $
Orientation(s) (new employee time + staff time x hourly rates) $
On-the-job training (employees’ time x hourly rates) $
Total training costs $
   
Separation + Replacement + Training =

 $

Per Employee Cost  
(total costs ÷ number left in the company) =

$

Source: Bridging the Generation Gap, by Linda Gravett and Robin Throckmorton (The Career Press, 2007)  


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